Through this simulation, I have come to a deeper understanding of the KPIs involved in car dealership management. I now understand the overall operation process of a 4S business. I have learn that it is unwise to pursue one-sided business performance. Instead, one should keep the big picture in mind. Dr. Bisset and Mr. Knox worked very hard over many months in customizing this simulation to fit our purposes. They are truly exceptional business partners.

– Didon Tang, HR Director, Volvo Car Distribution (Shanghai) Co., Ltd.

I hired Dr. Shi Bisset in June 2011 for executive coaching sessions of a senior manager in my team. Shi was quick to grasp the complexities of his role and our business, and used her coaching skills to create a substantial increase in self-awareness, job satisfaction and performance in my team member, who reports to the MCC Executive Board. Shi and her Chinese team are also doing a great job of Leadership Training for all our Store Managers – we are into our fifth programme.

– Andre van Regenmortel, Board Member & Vice-President Customer Management at Metro Cash and Carry China.

Shi Bisset and Associates is a very reliable consultancy, always willing to transform off-the-shelf programmes into really customized solutions for the Client’s goals and business priorities. Their extended and multilingual network makes them a very effective International Business Partner.

– Marco Bruzzone, International Sales Training Manager, Boston Scientific Global Sales Leadership programme designed & facilitated by SBA.

In my position as Director Human Resources & Corporate Communications for BASF Japan Ltd., I have known Dr. Shi Bisset for about 10 years. She has been a Senior OD Consultant to our company in designing and implementing an Upward Feedback system (subordinates evaluate the superiors) and establishing a set of management leadership programmes since 2001. She proved herself to be a truly expert in Leadership Training and Multi-rater Evaluation/Feedback System and gave us valuable support for that project which was all but not easy to do in the Japanese environment. It is my honour to recommend Dr. Shi Bisset and her team as very reliable, energetic and result oriented consultants. They really do deliver sustainable results.

– Mahito Yamao, Board Member & Director Human Resources, BASF Japan Ltd.

Dow Corning engaged Shi Bisset and Associates to partner with us on our Accelerated Leadership Development programme in Asia.  Throughout this 5-year programme, we have been very pleased by the level of attention, the professional capability, and the genuine care that Shi and her team have given to Dow Corning. It is comforting to know that we have an external partner that shares our passion for developing leaders and who has earned our trust.

– Ed Colbert, Director of Organisational Effectiveness, Dow Corning Corporation

Dr. Shi is very knowledgeable of cross cultural issues in working as a team. She demonstrates a deep understanding of Chinese culture and leadership traits of Chinese leaders as well as western leaders working in China. Dr. Shi has both the depth and breadth of experience and knowledge in organization consulting field. She is extremely skilled at facilitation at senior leadership forums/sessions. We really enjoyed having her consult for us in the last couple of months and would definitely go to her when we have any organization issues in the future.

– Jessica Zhang, Asia Pacific Human Resources Director, Power Distribution, Electrical Sector at Eaton Corporation.

It has been a delight for me to meet and engage with Dr Shi. Her global business experience and acumen, change management expertise combined with her pragmatic, principle centered and caring approach makes her a highly effective change management coach for senior leaders and teams needing to drive effective and efficient business results. My personal experience with Shi has been excellent. She has provided me with key recommendations and enabled improved cultural insights and awareness to successfully lead through a difficult cross regional change project where the work environment was negatively impacting business results. Through several workshops and direct coaching, key change strategies were deployed and substantive improvements in work relationships, work environment and business results realized I highly recommend Dr Shi and her team to those leaders and organizations facing complex global change management challenges with requirements to deliver effective, efficient and sustainable business results.

– James Ellis, General Manager, Global Engineering and Project Management at SABIC.